Above and beyond
Stayed here for a place to get ready for my wedding and for after. And our stay was outstanding! The front desk was very helpful and the manager sinead made sure we were taken care of and was very organized and helpful! The rooms are so beautiful and very nice! Our wedding party is still talking about how comfy their bed was!
The hotel was easy to find and very welcoming.We were traveling through and only stayed one night The room was clean and the bed very comfortable. We had fun and even won in the casino. Breakfast was included and menu very good.
A Weekday Stacation at the Langley Coast Hotel
I noticed right away when I entered the front door to check in, that something was different. The hotel has been totally renovated and showing the open airy style right away. I was given a free upgrade to a corner suite and wasn’t disappointed upon arrival to my room. Everything was brand new, sparkling clean and plenty of room.
The Air conditioning unit is now controlled by a thermostat and easy to set and even more so, quiet!
I went to Match Eatery for an afternoon snack and drink and it was great. Sports on the big screens, which I was hoping to see and complementary breakfast the next morning was delicious!
I recommend this hotel to anyone looking for a hotel/casino or as I saw, lots of business people milling about for conventions as well. I have been missing the Coast Plaza Hotel and Suites in Vancouver’s West End since it closed but Langley Coast has stepped it up and I was pleased.
Good job, Coast Hotels!
Good for a short stay, helpful front desk staff
I recently stayed here for one night while in the area for a wedding. It was pretty key for us that we were able to access the room early to get changed and get ready, and have a taxicab waiting. I called a few days in advance to request an early check-in. The person I spoke to was very friendly, offered a note on file, told me to call back 10am on the day of check-in, and also said he’d put a note on file for staff to call me a cab at a specific time on my day of check-in. Great service.
I called back at 10am as instructed, and the front desk easily accommodated my early check-in request. By the tone, it sounds like they really had no system to see the notes/requests previously inputted but they still accommodated nonetheless. When we arrived for our early check-in, we were able to seamlessly get into the room. However, they seemed to be unaware of the cab request. Not a big deal, we re-requested and they followed through on it thoroughly and promptly. They called ahead for the cab, and they called our room upon the drivers arrival. There was great intention to give us superior service – I’m not sure if their internal systems support these efforts though.
The property is clean. The room was a pretty good size. Limited number of pillows (only 2 per bed), but the beds themselves were comfortable. The hotel was clearly renovated in the past few years, and much of it is looking quite good. They seem to have made an interesting choice to renovate the bathrooms entirely, with the exception of the old bathtubs and shower heads. Ours was looking a little dinghy and the shower head was low pressure with this strange noise (it was almost sounded like a wailing child).
The free breakfast voucher that came with the booking is a nice addition. Note: the breakfast food itself (served at “The Buffet” in the casino) is quite underwhelming. Again, it was free though, so I can’t complain too much. We did not try any of the other F&B establishments, except Starbucks, which was efficient enough.
Overall, a good quality stay for the price paid.
This hotel is attached to the bingo which is why we stay here. The breakfast is much improved since spring time. The service as well in the restaurant much better. Would be nice to have stay& play packages like I had years ago.